Responsible Gaming and Well-being Protection Policy

Age restriction 18+ Access to the platform is strictly prohibited for individuals under 18 years of age. This is a legal norm that we adhere to with the utmost strictness. Every registration process includes identity verification. Accounts belonging to minors are immediately blocked, and any funds accumulated on them may be frozen pending clarification.

Recommendations for parents We encourage parents to use parental control software and content filtering on home devices. Storing login data in a place inaccessible to children and educating them about the risks associated with accessing adult services is a key element of prevention.

To ensure gaming remains a safe form of leisure, we recommend adhering to the following guidelines:

• Never treat gaming as a way to earn money or pay off debts.
• Allocate only amounts for entertainment that you can afford to lose without impacting your household budget.
• Set time limits for platform use and strictly adhere to them.
• Avoid attempts to 'get even' after a loss – such behavior leads to increased risk.
• Never use the services under the influence of alcohol, strong medications, or during periods of poor mental well-being.

We have implemented technical solutions allowing users to independently manage their activity intensity:

Deposit and loss limits The user can define maximum deposit amounts on a daily, weekly, or monthly basis. Once the set limit is reached, the system will automatically block further deposits. Decreasing a limit takes effect immediately, while a request to increase it requires a waiting period to avoid impulsive decisions.

Session time limits This tool allows you to set automatic notifications informing about time spent on the site or to automatically end a session after a specified number of minutes. This helps maintain a sense of time, which is easily lost in a digital environment.

Time-outs If you feel you need a break, you can use the 'Time-out' function, which suspends access to your account for a period from 24 hours to several weeks. During this time, we will not send any informational communications.

Self-exclusion In cases where permanent cessation of activity is necessary, we offer a self-exclusion procedure for a minimum period of 6 months or permanently. This process is irreversible during the chosen period and is the strongest tool for protection against addiction.

It is worthwhile to periodically self-assess your behavior. Warning signs include:

• Spending more time or money on gaming than originally planned.
• Lying to loved ones about the extent of your online activity.
• Feeling irritated or anxious when unable to access the service.
• Neglecting professional or family duties for digital activities.
• Borrowing money for further activity on the platform.

For individuals who feel they are losing control over their behavior, we recommend contacting professional support organizations. In Poland, there are various institutions offering free counseling, anonymous support groups, and therapy for behavioral addictions. Specialist help is a crucial step towards regaining balance. Asking for help is a sign of strength, not weakness.

Our support team undergoes regular training in recognizing problematic user behavior. While we cannot control every personal decision, we strive to act proactively. If we notice activity patterns suggesting a loss of control, we reserve the right to make contact and suggest tools to limit access to our services.

We constantly monitor the effectiveness of our tools and adapt them to market standards in Poland. All changes will be announced on this page to ensure the highest level of safety for the GGBET Casino community.